„Business process management: from Chaos to Harmony“ – methodology book.

Dr. Diana Satkutė is a business process optimization expert and PhD in social sciences with over 17 years of leadership experience. As the founder of iProcess Academy and a university lecturer, she helps organizations transform their operations through process redesign, strategic planning, and tailored training.

Since 2011, she has been successfully consulting businesses using BPM and BPR methodologies.

Her practical methods and inspiring leadership have made her a trusted advisor to executives seeking sustainable growth and operational excellence.